How-to guide
Monthly dues
Set an amount and a day. Every family on the active roster is invoiced on that day, in the club's own time zone, and charged if they've saved a card.
About 5 minutes
For club admins
Why this matters
Chasing dues is the worst part of running a club. Once this is set, it runs on its own and every family can see exactly what they owe and what they've paid.
Step by step
- 01
Connect Stripe first
Dues are charged through the club's Stripe account, so that has to be connected.
Connecting Stripe → - 02
Admin, Monthly dues
Enter the amount in dollars and the billing day, 1 through 28. The 28 cap means the day exists in every month.
You'll know it worked when
Admin shows the dues amount and day.
- 03
Check the club's time zone
Dues run on the club's calendar, not ours. A club in Boston billing on the 1st is charged on its own 1st. The time zone is in the club's settings.
- 04
Exempt a family if you need to
Set that family's dues to $0. It stays that way until you change it.
- 05
Watch the first run
On the billing day each active family gets a dues invoice. Families with a saved card are charged and receive a receipt. Families without one see the open invoice in Billing and pay it there.
You'll know it worked when
Every active family has a dues invoice for the month, paid or open.
Troubleshooting
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